Delivery / Return
Fast & Free
How do I return an item?
When you purchase Zumra products, you can return products during delivery if there is a damaged or invalid product and No product purchased can be returned through our website.
you can return frozen items within a maximum of 24 hours, any other products can be returned within 14 days.
Conditions for all Returns and Exchanges
If the goods are returned to us, they must be unused, in addition to placing them in the original packaging, and must be kept until we come and if the goods are damaged or failed to do so will be withheld or incurred, and you must make sure that your return package is packed and preferably in its original box. We will refund all funds received from you within three (3) business days of receiving the product (products) from you.
You can return products you have purchased from the zumra website only if you have purchased products from a retail store or another website Products must be returned to the store or original location from which they were purchased. If you are not satisfied for any reason about your Zumra products, please follow our returns procedures, so that we can help you exchange or refund your order.